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The Future of Apartment Marketing: Digital Strategies and Trends

Hoca

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Using social media for apartment marketing innovations helps residents and prospects get to know your staff. Consider sharing a story about your team members, such as what causes they support or how they went above and beyond for a resident.

Google’s search algorithms continue to evolve and prioritize websites with local relevance. Optimizing for this trend can help your apartment community stand out and drive leasing activity in 2023.

1. Social Media​


Like a great concert, an apartment social media presence that is “good” will grab prospects’ attention but only a truly stellar performance will keep them engaged. Apartment communities can share upcoming resident events and highlight (positive) resident feedback on their social channels to engage prospects and current residents alike.

Start a community blog to post about property updates and renovations, new amenities, and local attractions your residents can enjoy. Captions are a great way to draw attention to your posts, so be sure to write compelling and attractive ones.

2. Mobile​


Apartment marketing teams once sat on the periphery of the development organization; now, they must be central to the entire process. They should think from a resident experience, leasing, and marketing viewpoint.

Offer prospects the ability to take self-guided tours of your property online. This is a growing trend that allows residents to explore communities with less pressure and on their schedules. They also can visit multiple locations within a portfolio, meeting the needs of many renters.

3. Search Engine Optimization​


A website for an apartment community is a great way to highlight the property’s features and amenities. It should also be optimized for search engine visibility.

SEO campaigns are another effective marketing tool for apartment communities, especially those that can tailor content to specific keywords. These paid advertisements can drive traffic to the property’s website and help generate leads.

Starting a community blog is another apartment marketing idea that can foster engagement with residents. This can include posts about new amenities, events the property is hosting, and other information renters are interested in.

4. Content Marketing​


Apartment marketing ideas can include omnichannel resources like videos, floor plan matches, AI chatbots and neighborhood explorer tools. These interactive tools can compel renters to share their contact information and housing preferences.

Encourage residents to share their own photos, testimonials and apartment decor tips using a community-specific hashtag. Then repost their content to your social media for additional exposure.

Tenant satisfaction is a critical factor in the apartment leasing process. Happy tenants act as organic brand advocates that can vouch for a property’s reputation and help reduce the time to fill vacancies.

5. Video Marketing​


Digital ads put your apartment community in front of prospective residents at critical moments during their search. These ad campaigns generate qualified traffic to your website and compel them to take action, driving resident demand and igniting leasing success.

Showcase your community through captivating videos. For example, highlight your sparkling pool on a sunny summer day in a video so that prospects can imagine themselves cooling off and sipping a refreshing beverage.

6. Search Engine Marketing​


As apartment communities continue to embrace social media as a marketing tool, it’s vital to have a social strategy that aligns with your demographic. For instance, leveraging platforms like Instagram, Facebook, and TikTok can engage your residents while keeping prospective renters updated with events and community happenings.

User-generated content (UGC) like reviews, testimonials, and videos is a powerful tool for building trust with prospects. Virtual tours are a must-have to provide potential renters with an immersive view of your property. Geotargeting through Google Ads is also a popular option to stay top-of-mind.

7. Remarketing​


Using remarketing to promote your property online is one of the best ways to reach potential residents when they are searching for an apartment. This can be done by retargeting people who visit your website with ads that showcase your amenities and property details.

Having a catchy and professional name for your community is one of the most effective marketing ideas for apartments. It’s how people will find you, identify your property, and talk about you to their friends.

8. Retargeting​


Remarketing allows you to target ads to people who have already visited your website or viewed certain pages. This is a great way to stay top of mind with prospects and help them along their apartment search journey.

Structured snippet extensions provide valuable information about your property directly in Google Ads, resulting in higher engagement and more qualified leads. This can increase your conversion rate and contribute to your apartment marketing success.

9. Membership Programs​


Residents crave a sense of community that can be fostered through online forums. Properties with strong online communities have higher tenant retention rates.

Renters are constantly searching for reviews and testimonials, so making it easy for them to share their experiences will attract new prospects. Try changing your language by replacing the word “reviews” with the word “feedback”.

Customize your website to represent your apartment as a unique and distinctive property. AI leasing assistants like Meet Elise can increase lead to tour conversion rates and set your community apart from the competition.
 
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